Q. How do I track a volunteer’s financial contributions in their Charity Republic profile?
A: Within the volunteer’s profile, navigate to the ‘Demographics’ tab along the left-hand side navigation – immediately following the ‘Referral’ field, you are given the ability to note whether a volunteer is a Donor, Fundraiser, Sponsor (or all three!).
TIP: You can generate a report to track all of your volunteers’ financial contributions using the ‘Volunteer Demographics’ Report.
Q. My organization’s logo doesn’t look right when I upload it – how can I make sure that it doesn’t get cut-off?
A: Because you’re uploading your logo to fit within a circle icon on Charity Republic, you’ll need to make sure that you upload either a squared/icon version of your logo, or format your existing logo so that it doesn’t get cut off.
To format your logo, you can utilize a free online editor like Pixlr using these easy steps:
- Ensure that you have a saved copy of your logo on your desktop
- Navigate to the Pixlr editor here and select ‘Create new image’
- Set the values in both the ‘Width’ and the ‘Height’ boxes to 1000 then select ‘OK’
- Along the top navigation bar, select ‘Layer’ and then choose ‘Open image as layer’ from the drop down that appears
- If your logo appears centered on the canvas with plenty of white space around it, you can select ‘File’ and then ‘Save’ from the top navigation bar and upload it to Charity Republic as normal
- If your logo appears on the white space but is too big with little to no white space around it, select ‘Edit’ and then ‘Free Transform’ from the top navigation bar to manipulate the size of your logo
- Once the logo is centered on the canvas with plenty of surrounding white space, follow the steps above to save your new logo to your desktop and upload it to Charity Republic
NOTE: If you have access to a photo editor such as Adobe Photoshop or GIMP (a GNU Manipulation Program), you can follow these similar steps utilizing your personal desktop software if you prefer.
Q. What is the Shift Sign In/Out Option and How Does it Work?
A: The sign in and sign out feature allows your volunteers to log hours similar to how they would with the traditional sign in binder
- The volunteers log into their account, then click the sign in button on their dashboard, and when their shift is done they click the sign out button
- When a volunteer signs out, a volunteer hour entry is automatically created – they can then add comments, description, skills and submit as they normally would to their supervisor for verification
- To finish adding hours:
- Select Position field
- This is the position the hours are affiliated with (Note: volunteers can have multiple positions within an organization)
- Select the Type of hours to be recorded, either a Shift or Block of hours
- If a Shift, then record the dat and specific times volunteered (Duration will be automatically calculated)
- If a Block, then record the date range and number of hours volunteered (in the Duration field)
- Enter a Description of the volunteer experience
- Record the skills learned while volunteering in the Skills section
- Save or Save and Submit hours and activities for approval.
Note: When hours are submitted for approval, they are shared with the Supervisor of the position for approval via the Notifications section.
The sign in and out feature can be used by volunteers and managers in several different ways, depending on the needs of your organization. Any computer or mobile device (e.g. phone, tablet) can be used to access this feature.
Volunteer Driven Sign In/Out:
- Scheduled volunteers can use the sign in/out feature for shifts. They simply log in, click Sign In when they arrive and Sign Out when they leave (see detailed instructions above).
- Unscheduled volunteers can also use the sign in/out feature following the above instructions.
- A tablet, computer or phone can be set up for volunteers to sign in/out as they arrive or leave the premises.
Manager or Supervisor Driven Sign In/Out:
- Managers, Supervisors or designate(s) (e.g. Front Desk staff) can take the lead and responsibility to have volunteers sign in/out via the Manager or designate when they arrive and leave
- Managers can sign in/out volunteers from a computer or mobile device (e.g. smart phone)
Q: How do I register as a volunteer with Charity Republic?
The organization you volunteer for will send you an email inviting a volunteer to register an account with Charity Republic. Both the subject line and the message will include the name of the organization you are volunteering for.
- Select the Accept link in the email message. This takes you to a Charity Republic registration page.
- Select button to create an account with your own username and password.
- Select button after entering your details. You will automatically be signed in and you can start using Charity Republic right away.
NOTE: This is the username and password you will use to log in moving forward. The Log In page is accessible via Charity Republic’s home page.
NOTE: A volunteer can’t register directly on Charity Republic (i.e. via the Register button on our home page; that’s the registration page for organizations). Volunteers must receive an email invitation to register an account (as per instructions above).
NOTE: A volunteer can register with a different email then the email used for the invitation. You can check the General tab on the volunteer’s profile to view the email used when signing up.
Click here to download this information as a PDF document to share with your volunteers.
Q: Can I add an emergency contact for a Volunteer?
A: Yes, you are able to add multiple contacts for a volunteer including an emergency contact(s).
- To add a new contact, select a volunteer, then select the Contacts tab in the volunteer’s profile
- Click , then select the contact type (Emergency) from the drop down menu. Add the contact name and relevant contact information (e.g. phone number, email address)
TIP: Entering Dates and Times
There are multiple ways to optimally use the date and time fields. You can type in a specific date (dd/mm/yyyy), select the calendar icon , or use arrows to scroll between days, months, and years.
For example, click on the year (it will be highlighted gray) and type in the desired year or scroll up and down using your arrow keys to move from one year to another.