Resetting Your Password

Q: How do I reset my password?

  1. Visit www.charityrepublic.com
  2. Select the Log In link (top of page)
  3. Click the Reset password button button
  4. Enter your Email address (the email you registered your account with) and click the Reset password button button
  5. You will immediately receive an email. Click the link provided in the email and you will be taken to a webpage where you can reset your passwordReset Password
  6. Enter your email, your new password, and confirm the new password before selecting the Reset password button button

NOTE: If you have tried resetting your password multiple times, then use the most recent email message to reset the password again since previous requests expire.

Q: How do I find my username?

If you have forgotten your username, you will need to reset your password to log in. Once logged in

  1. Select the Account section section (left-side, bottom)
  2.  You can view your username at the top of Account Settings username

Q: How do I update my password?

Once logged in, you can update your password at any time.

  1. Select the Account section section (left-side, bottom)
  2. Enter the new password
  3. Confirm the new password
  4. Select theSave button button
TIP for resetting your password

When resetting your password, please ensure you are using the correct Username and Email address (ie. the details you signed up with).